All industries
IT Services
AI Receptionist for IT Services
For MSPs and IT companies where downtime calls cannot wait.
Sample call
A real IT Services conversation.
This is the kind of call Mia handles every day for businesses like yours.
M
Caller:
Our network is down at the office
Mia:
How many users are affected?
Caller:
All 15 of us, nothing is working
Mia:
I am dispatching a tech immediately and creating a priority ticket. You will get a call back within 10 minutes.
Vocabulary
Phrases Mia recognizes.
Mia is pre-trained on hundreds of it services-specific terms. Here is a sample.
network down
cybersecurity
managed services
cloud migration
helpdesk
backup
compliance
Common intents
Calls Mia handles end-to-end.
From first ring to confirmed booking - no human needed for these.
- Emergency support
- New service inquiry
- Quote managed services
- Schedule audit
- Existing ticket status
Integrations
Plugs into your it services stack.
Mia syncs with the CRMs and tools you already use.
ConnectWise
Autotask
HaloPSA
Native Frontora CRM
Do not see your CRM? See the plugin marketplace or .
Ready for IT Services?
Get Mia answering your it services calls.
Live in under an hour. No hiring. No long contracts.